1. You Say Evaluation, I Say...

I’ve said elsewhere that technology is flattening society and giving the individual more control. One impact of this phenomenon is increased customer participation in the product development cycle. And not only in focus group...

2. Engineering Worthy Perfor...

I’ve been recently re-reading some of Thomas Gilbert’s book Human Competence: Engineering Worthy Performance. I have yet to see its equal since in the field of performance technology. Originally published in 1978, with a major...

3. Other Perspectives on Tra...

Different opinions make the world go around. Not a day after finishing Saul Carliner’s article suggesting that measuring the ROI of training is largely a futile effort and writing about it here, I picked up my June, 2009 issue of...

4. Is Assessing Training ROI...

  Saul Carliner wrote a thought provoking article in the June, 2009  Training magazine about the problems associated with attempting to measure ROI (return on investment) in training. Carliner points out, I think rightly, that...

5. The Power of Social Netwo...

Social network analysis (SNA) has been around for quite awhile, but is enjoying new prominence due to the rise in popularity of social media. Keith S. Swenson wrote an interesting article in the April issue of Talent Management magazine...
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Using Portfolios as a Learning and Devel...

I ran across an interesting article by Greg Williams in Chief Learning Officer Magazine recently that I found thought provoking. Most of us know about portfolios in the context of the artistic realm, but...

Leading Virtual Teams

As a follow-up to my Twitter post of a few days ago, I ran across an interesting article in Training magazine about using social media to lead virtual teams–a phenomenon that is gaining popularity for a...

…that drive your business.

In the end, it’s about how improved performance affects business results. By starting with the business objectives in mind and staying focused on the drivers that create performance gaps, we ensure that...

Welcome

I’ve been working in the field of human performance improvement longer than I’d care to admit, so I decided it’s high time to share some of my perspectives and experience with others. In my...
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Seven Books You Shouldn’t Be Without