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Challenge |
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Train bank operations personnel across the nation to balance and restock branch ATM machines. |
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Solution |
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Develop a CBT course that simulates an ATM keypad and other machine components. |
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Benefits |
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- Eliminates the need for costly and time-consuming instructor-led training
- Accessible to users 24/7 from their desktop
- Simulates the functionality of the ATM machine with no machine down-time
- Automatically tracks user responses and exports data allowing management to easily track user progress
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