Okay, I admit it. The headline is a bit hyperbolic, but I had to grab you, right?
The point I’d like to make is that for adult learners, the people I’m primarily concerned with in this blog, performance support is much more important than training.
Let me illustrate from my own recent experience. In the process of [...]

Social network analysis (SNA) has been around for quite awhile, but is enjoying new prominence due to the rise in popularity of social media. Keith S. Swenson wrote an interesting article in the April issue of Talent Management magazine that discusses SNA as it relates to organizational performance. In his closing paragraph, Swenson writes:
SNA helps detect [...]

No matter where you intersect the field of human performance, there are certain books that you ought to seriously consider having inf your professional library. I’m sure many of you have your own favorites and I’d be interested in hearing about them. Meanwhile here are seven that I personally wouldn’t be without. You’ll notice that [...]

Those of us in the business of  improving human performance have a lot of terms at our disposal to decribe what we do: Performance Improvement, Performance Technology, Performance Engineering, and Peformance Support are several that come to mind immediately.
I’m not interested in throwing yet another term on the pile unless there is some added value [...]

As a follow-up to my Twitter post of a few days ago, I ran across an interesting article in Training magazine about using social media to lead virtual teams–a phenomenon that is gaining popularity for a number of reasons. Most of the consulting work I do is with people I’ve never met face to face. Last [...]

Stephen Malinowski has created a music animation machine that adds a visual element to complement what we hear. This video shows an example from Bach’s Toccata and Fugue in D minor for organ. What impact does this have on the performance of listeners/viewers? I’m still pondering. What do you think?

I’ve been recently re-reading some of Thomas Gilbert’s book Human Competence: Engineering Worthy Performance. I have yet to see its equal since in the field of performance technology. Originally published in 1978, with a major revision in 1996, Gilbert masterfully applied the principles of behavioral psychology to the world of human performance. A key aspect [...]