Convert six existing courses (Depositing Customer Funds is one of these courses) from workbooks and mainframe-based CBT to Web-based training (WBT) with no accompanying workbooks.

• Eliminate the need for costly and time-consuming instructor-led training
• Increase personnel staffing flexibility and responsiveness through the scalable, anywhere, anytime characteristics of the system
• Improve the level of customer service and reduce processing errors by requiring demonstration of mastery in a simulated environment
• Reduce the per-student cost of training by reducing overall training time
• Minimize ongoing maintenance costs for this system