Charles Schawb & Co.

Depositing Customer Funds. Web-based training and online help developed for Charles Schwab & Co., Inc. using a proprietary WBT authoring system and RoboHelp and delivered to users via Schwab’s intranet.

Using Payment Features. Web-based training developed for Charles Schwab & Co., Inc. using a proprietary WBT authoring system and delivered to users via Schwab’s intranet.

Introducing MoneyLink. Computer-based training developed for Charles Schwab & Co., Inc. using Authorware and delivered to user’s desktops via Schwab’s internal network.

3 Com

Link Converter Configuration and Operation. A combination of paper-based self-study and CBT developed for 3Com using Authorware and delivered to users via CD Rom.

Cal Fed

ATM Balancing. Computer-based training developed for Cal Fed (now Citibank) using Toolbook and delivered to user’s desktops via Cal Fed’s internal network.

Using SS1. Computer-based training developed for Cal Fed (now Citibank) using Toolbook and delivered to user’s desktops via Cal Fed’s internal network

Bank Of America

Using Vista. Training Needs Assessment, Computer-based training and online help developed for Bank of America using Toolbook and RoboHelp and delivered to user’s desktops via Bank of America’s internal network.